How to add a shared mailbox to iphone

Hello,

See below the guide to add a shared mailbox calendar to the (native) mail app on the phone.

  1. Go to Settings > Mail, Contacts and Calendars > Add Account.
  2. From the choices available, touch Other near the bottom.
  3. On the Other screen, touch Add Mail Account.
  4. In the new screen, you will enter:
    • Name: The name that will be displayed to recipients on email.
    • Email: The email address of the shared mailbox (e.g., shared@tekup.org).
    • Password: Your Tekup email password.
    • Description: Your chosen description.
  5. Touch Next to get to the full settings.
  6. On the following screen, confirm that IMAP is selected at the top.
  7. Scroll down. In the Incoming Mail Server section, enter the following values:
    • Host Nameoutlook.office365.com
    • User Name: Your personal email address, followed by a forward slash, followed by the name of the shared mailbox. For example, name@tekup.org/shared
    • Password: Your tekup email password.
  8. Scroll down. In the Outgoing Mail Server section, enter the following values:
    • Host Namesmtp.office365.com
    • User Name: Your full tekup email address.
    • Password: Your tekup email password.
  9. Touch the Next button and wait for the server to verify your settings.
  10. Choose your synchronization choices and touch Save in the upper right corner. You will now find the shared account in your Mail app under Mailboxes.

I hope this helps, any further questions do raise a new support ticket.

Kind Regards

Office 365 Support

https://aka.ms/o365help