Office apps reactivation

For Mac

Here are the steps for changing it using windows,

  1. Before you proceed, make sure that all Office Applications are closed.​
  2. Open cmd and Run it as an Administrator.​
  3. Locate the location of the ospp.vbs​
  4. Normal location is C:\Program Files (x86)\Microsoft Office\Office16 (can be seen on the picture) if they have a 32-bit Office installed.​
  5. Location for 64-bit Office is normally under C:\Program Files\Microsoft Office\Office16.​
  6. Once location has been determined, run the following command on cmd.​
  7. Type in cd (path location).​
  8. Once they are already on the correct path, just run cscript ospp.vbs /dstatus
  9. On the first image of cmd, you can see that it showed an installed product key “WB222”.​
  10. Do take note that there are instances that more than 1 product key is installed so you need to check all the result and take down all the product keys.​
  11. Once you have all the product key, you can now proceed on running the second command.​
  12. Type in cscript ospp.vbs /unpkey: (Last 5 of installed product key) and hit Enter.​
  13. On the second image of cmd, you can see that product key was successfully uninstalled.​
  14. If they have multiple product keys installed, you need to remove all of them.​
  15. After product key is removed, open up Control Panel – Credential Manager – Windows Credential.​
  16. Remove all credentials that has “Microsoft Office”.​

After doing the previous steps, you need to back-track and make sure that everything is clean.​

  1. On the cmd, try running the dstatus again to verify that no installed product keys are being detected seen on the first image.​
  2. Under Work/School Account, make sure no account is connected (troubleshooting will be different if it is connected to AD as we need to bypass it instead of disconnecting).​
  3. Re-open Credential Manager and verify that everything is clean.​

You can now proceed on re-activating Office by opening any Office Application.​

Go to File – Account – Sign In.​

Login the account that has the license.​

Office should now activate properly.